Purchasing
PURCHASING
TELEPHONE
Contact us at 1.312.399.6886 and we will be happy to assist you. If no answer please leave your number and a time that is convenient for you and we will return your call free of charge.
E-MAIL:
Send your order to brodny@brodny.com with the item number, and your name and phone number. We will return your e-mail and phone call.
PAYMENT
CHECK: Personal or Certified
CHARGE: Visa or Mastercard
SHIPPING
US MAIL:
Registered and Insured for items valued up to $25,000 Cost: $25.00
UPS:
Overnight for item valued over $25,000. Cost: To be quoted based on value.
WHEN:
Within 3-5 working days from receipt of payment. No Friday shipments for UPS (insurance requirement).
GUARANTEE / RETURN POLICY
Our pieces are selected based on years of experience and guaranteed to be authentic as described. They are of excellent quality and were chosen for our jewelry portfolio for that reason. All items may be returned promptly for a full refund as long as they are in the same condition as sent. Call and let us know if a piece does not suit you so we will be on the lookout for its return.
APPRAISALS
All items valued over $1500 will receive a complimentary detailed insurance appraisal with an additional copy. Other items may be appraised for additional cost. Please see our appraisal section for more details.
ALTERATIONS
Ring sizing, pearl stringing and small alterations will be done free of charge. No alterations will be done that compromise the integrity of an antique.
PACKAGING
Gift boxes are available.